Improve CRM Data to Enhance the Customer Experience
Exceptional customer relationships start with the personal touch that comes from knowing your customer. Melissa has worked with customer service departments and call centers for over 30 years, providing enterprises with data quality and enrichment tools to ensure a clear and holistic customer view that is accurate. Work with us to:
Reduce costs and eliminate waste
Provide a better customer experience & reduce risk
Achieve better ROI & higher conversions
Gain a deeper understanding of your customer
Improve lead scoring & sales initiatives
AUTOCOMPLETE GLOBAL ADDRESSES
Improve call center operations, data entry & checkout forms with address autocompletion. Validates domestic & international addresses as you type.
VERIFY CUSTOMER CONTACT INFO
Validate, correct, standardize & update all contact data elements at point of entry or in batch – name, address, email & phone.
REMOVE DUPLICATE RECORDS
Uncover, merge & purge difficult-to-find duplicate records for an accurate 360- degree view of the customer & to eliminate duplicate mailings.
BUSINESS LISTS & SALES LEADS
Easily search business lists & sales leads to generate new opportunities for growth. Base searches on location, business type & many other criteria.
Now updates addresses
of customers who moved
Improved marketing initiatives by
adding geographic & demographic data
Reducing fraud by
verifying ID in real time
Reduced cart abandonment
with address autocompletion
30% reduction in